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Which automation techniques can assist me in retaining customers?

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Marketing automation is perfect for increasing customer retention. Effective strategies include: 1. Personalized follow-ups: Automatically send an email with tips or related products after a purchase. 2. Birthday campaigns: An automated greeting with a small discount is very effective. 3. Win-back campaigns: Send a special offer to customers who haven't purchased anything in a while. 4. Loyalty programs: Automate updates about points earned and rewards. The key is relevance and personalization at the right time.

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