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Have you visited our customer service page or help page? Have you not found the desired answer? In our frequently asked questions you will quickly and clearly find information about solutions to your problem.
Use the search bar at the top of the page to easily find specific topics. If your question isn't listed, you can easily submit a ticket using our digital help form.
Our customer service representatives are ready to help you with all your questions about subscriptions, services, payments or other challenges..
This way, we ensure you always receive the right support, whether you're looking for information, personalized assistance, or want to contact our support department directly. Whatever you're looking for, our help section is the right place for all your questions and support!
How does the ordering process for products through your website work?
Ordering from us is easy: choose the product you want, add it to your cart, and follow the checkout process. You'll receive an immediate confirmation, and we'll keep you updated on your order status.
Can I pay my subscription monthly or annually?
Yes, with our subscription, you can choose to pay monthly or annually. If you choose an annual plan, you'll pay less than with a monthly subscription. You can pause, adjust, or cancel your subscription at any time through your personal account.
Do you offer additional services?
In addition to the subscription, we offer optional additional services, such as SEA, SEM, SEO, CRO, and SMM. We also offer personalized advice, analyses, and interim services on an hourly basis. Simply select these during ordering or contact us for customized solutions.
How can I contact for technical support?
Our customer service is available via web form, email, and live chat. For quick help, you can also find answers to frequently asked questions on our online FAQ page.
What payment methods do you accept, and are payments secure?
You can pay securely with different payment methods, including, credit cards, Google and Apple Pay. Our payment pages are fully secured.
How do I change or cancel my order or subscription?
Need to change or cancel something? You can do this quickly and easily through your personal portal on our website. Need help? Feel free to contact our support department using the form below.