Service and Contact
Welcome toDigitalique Customer Service, the place for all your digital questions, support withproblems, and quick access toknowledge bases. Our experiencedsupport teamwill help you solve technical challenges, optimize your user experience, and answer frequently asked questions. Discover how we accelerate your digital success with our experthelp, step-by-step guides, and smart solutions. This way, you are always assured of optimal digital performance and maximum user convenience.
You can easily contact us via our help form. On our help page, you can choose between live chat, email, or filling out our online contact form. Our team responds in real time. If we are not available at that moment, we will usually respond within 24 hours via email or a return call.
If you have forgotten your password for the customer portal, you can reset it via a link on the login page. This link leads to a process whereby the customer can set a new password via an email sent to your registered email address.
Log in and go to "My Account." Here you will see an overview of your subscriptions and services, and you can easily upgrade, pause, or cancel.
SEO is a long-term strategy. You will usually see the first improvements in your search results within three to six months, depending on the competition and the current state of your website. Sustained growth and top rankings require continuous optimization and monitoring.
We use the latest security techniques, such as encryption and two-step verification, to protect your data and privacy as much as possible.
Yes, after logging in, you can view, download, and print your recent invoices under "Invoices."
You can update your contact details in your Digitalique customer portal. Through the portal, you can make changes to your contact details, password/security, and payment details. Navigate to the section where your contact details are displayed, change the details, and save the changes.
We primarily offer support via chat and email so that we can help you quickly. We will call you back for urgent matters that cannot be handled via chat or email.
Yes, you can easily purchase additional services in our shop. These will be added to your invoice or you will receive a separate invoice for payment. The invoices are available for download in your customer portal.
Do you suspect abuse or phishing on behalf of Digitalique? Report this immediately using the form on our security page so that we can take action.
Frequently asked questions questions Customer service
Do you have a question about using Digitalique or are you encountering a problem? On this page, you will findfrequently asked questionsand answers about our services, accounts, technical support, and more. This will give you quick clarity and allow you to continue with your digital activities right away. Can't find your answer here? Feel free to contact oursupport team.
This FAQ section is regularly updated based on the most frequently asked questions, so you can always get help quickly and stay up to date.
Digitalique - Digital Marketing for Agencies, SMEs, and Enterprises
Contact Record
Chat with us
Ask our chatbot your question 24 hours a day—it's at the bottom right. Can't find the answer to your question? Leave your contact details and one of our staff members will get in touch with you.
Due to privacy legislation (GDPR), we do not share any personal information via chat.
You can use the chat icon at the bottom right of your screen.
Receive a callback
Your case may be complex and require more attention. Our employee or supervisor will determine this and contact you to schedule an appointment. The employee will send you a link to a calendar. You can easily select an available date and time and book an appointment with the employee.
Create ticket
Do you have a technical problem or a question that requires immediate assistance? AtDigitalique, you can easilycreateaticketto have your issue resolved quickly and effectively by our expertsupport team. By submitting a ticket, we ensure that your question receives the attention it deserves and is followed up on clearly.
Contact, Ideas, and Media –
Digitalique Customer Service & Support
Welcome to theDigitalique Customer Service & Supportpage. Here you will find everything you need to know aboutsubmitting complaints, downloadingforms and documents, andcontactingourmedia and press department. We strive for transparent communication and optimalsupportfor all your questions and requests regarding our digital services. Your satisfaction and convenience are always our top priority at Digitalique.
Do you have a complaint?
Are you less satisfied with your experience withDigitalique? Please let us know. We take everycomplaintseriously and want to work with you to find a suitable solution. Your feedback helps usimprove ourservice.
Share your idea with Digitalique
Do you have any ideas on how we can improve our services? Or would you like to share a suggestion for a new feature, improvement, or service? Feel free to share yourideaswith us! We believe that the best innovations often come from our users.
Press and Media
Are youa journalist, influencer, ormediaprofessional and would you like to get in touch withDigitalique? We would be happy to talk to you and answer your questions. Please contact us for more information or to submit a press request.
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At Digitalique, you will find an extensive range of digital marketing solutions that are available for immediate purchase. Whether you want to grow with SEO optimization, set up powerful campaigns, or take your social media to the next level, we have the right product for your business.