Service and Contact
Welcome to Digitalique Customer Service, the place to go for all your digital questions, troubleshooting support, and quick access to knowledge bases. Our experienced support team will help you solve technical challenges, optimize your user experience, and answer frequently asked questions. Discover how we accelerate your digital success with expert help, step-by-step guides, and smart solutions. This way, you're always guaranteed optimal digital performance and maximum user convenience.
You can easily contact us via our helpform. On our help page, you can choose between live chat, email, or filling out our online contact form. Our team responds in real time. If we're not available at the time, we usually respond within 24 hours via email or callback.
If you've forgotten your password for the customer portal, you can reset it via a link on the login page. This link leads to a process where the customer can set a new password via an email sent to your registered email address.
Log in and go to "My Account." Here you'll see an overview of your subscriptions and services, and you can easily upgrade, pause, or cancel them.
SEO is a long-term strategy. You'll usually see initial improvements in your search results within three to six months, depending on your competition and the current state of your website. Continued growth and top rankings require continuous optimization and monitoring.
We use the latest security techniques, such as encryption and two-step verification, to optimally protect your data and privacy.
Yes, after logging in, you can view, download, and print your recent invoices under 'Invoices'.
You can update your contact information in your Digitalique customer portal. Through the portal, you can make changes to your contact information, password/security settings, and payment information. Navigate to the section where your contact information is displayed, make the changes, and save the changes.
We primarily offer support via chat and email so we can help you quickly. We'll call you back for urgent issues that can't be handled via chat or email.
Yes, you can easily purchase additional services in our shop. These will be added to your invoice, or you'll receive a separate invoice for payment. Invoices are available for download in your customer portal.
Do you suspect abuse or phishing on behalf of Digitalique? Report it immediately using the form on our security page so we can take action.
Frequently Asked Questions Customer Service
Do you have a question about using Digitalique or are you running into a problem? On this page, you'll find frequently asked questions and answers about our services, accounts, technical support, and more. This way, you'll quickly get clarity and can immediately get back to your digital activities. Don't see your answer here? Feel free to contact our support team. This FAQ section is regularly updated based on the most frequently asked questions, so you always receive prompt assistance and stay up-to-date.
Digitalique - Digital Marketing for Agencies, SMEs and Enterprises
Reach Out to Us
Chat with us
Ask your question 24/7 to our chatbot in the bottom right corner. If it can't answer your question, leave your contact information and a representative will get back to you.
We share because of the privacylegislation no personal information via chat.
Request a Call Back
Your case may be complex and require more attention. Our staff member or supervisor will determine this and contact you to schedule an appointment. The staff member will send you a link to a calendar. You can easily select the available date and time and book with the staff member.
Submit a Ticket
Do you have a technical issue or a question that requires immediate assistance? At Digitalique, you can easily create a ticket to have your issue resolved quickly and effectively by our expert support team. By submitting a ticket, we'll ensure your request receives the appropriate attention and is followed up promptly.
Contact, Ideas and for the Media –
Digitalique Customer Service & Support
Welcome to the Digitalique Customer Service & Support page. Here you'll find everything you need to know about filing complaints, downloading forms and documents, and contacting our media and press department. We strive for transparent communication and optimal support for all your questions and requests regarding our digital services. Your satisfaction and convenience are always our top priority at Digitalique.
Do you have a complaint?
Are you less than satisfied with your experience with Digitalique? Please let us know. We take every complaint seriously and want to work with you to find a suitable solution. Your feedback helps us improve our service.
Share an idea with Digitalique
Do you have an idea for how we can improve our services? Or would you like to share a suggestion for a new feature, improvement, or service? Feel free to share your idea with us! We believe the best innovations often come from our users.
Press and Media
Are you a journalist, influencer, or media professional interested in connecting with Digitalique? We'd love to talk with you and answer your questions. Contact us for more information or a press request.
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At Digitalique, you'll find a wide range of digital marketing solutions available for immediate purchase. Whether you want to grow with SEO optimization, create powerful campaigns, or take your social media to the next level, we have the right product for your business.